This Privacy Policy explains how Ellery North (“we,” “us,” or “our”) collects, uses, and protects information when you visit ellerynorth.com, sign up for our free guide or waitlists, or purchase a program.

Information We Collect

We collect information you provide directly to us, including:

• Your name and email address when you sign up for our free guide, join a waitlist, or subscribe to our list
• Information you submit through contact or signup forms
• Payment and billing information when you purchase a program, which is collected and processed securely by our payment processor, Stripe. We do not store your full card details on our own servers.

We also automatically collect some technical information when you visit our site, such as your browser type, general location, and pages viewed, through standard website analytics.

How We Use Your Information

We use the information we collect to:

• Deliver the content, guides, or programs you have requested or purchased
• Send you emails related to your signup or purchase, including our newsletter and program updates, which you can unsubscribe from at any time
• Process payments and manage your purchases
• Improve our website and the programs we offer
• Respond to your questions and requests

How We Share Your Information

We do not sell your personal information. We share information only with the service providers that help us run our business, including:

• Kit (ConvertKit), our email marketing and automation platform, which stores your name, email address, and engagement with our emails
• Stripe, our payment processor, which securely handles your payment information
• Bluehost, our website hosting provider

These providers only use your information to help deliver our services and are bound by their own privacy and security practices.

Cookies

Our website may use cookies and similar technologies to help our site function properly and to understand how visitors use our site. You can control cookies through your browser settings.

Third-Party Links

Our site may link to third-party services, including Kit, Zoom, and Calendly, so you can sign up for our guide, join a live session, or book a call. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing your information.

Your Rights and Choices

You may unsubscribe from our emails at any time using the link at the bottom of any email. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar data protection laws (such as the GDPR or UK GDPR), you have the right to:

• Request access to the personal information we hold about you
• Request that we correct inaccurate personal information
• Request that we delete your personal information
• Request a copy of your personal information (data portability)
• Object to or request that we restrict certain processing of your information
• Withdraw consent at any time, where processing is based on consent

These rights are not absolute and may be subject to certain exceptions, such as records we are required to retain for legal, tax, or accounting purposes. To exercise any of these rights, contact us at info@ellerynorth.com. We may need to verify your identity before fulfilling your request.

California Privacy Rights

If you are a California resident, you have the right to know what personal information we collect, request deletion of your personal information, correct inaccurate information, and not be discriminated against for exercising these rights. We do not sell or share your personal information for cross-context behavioral advertising. To exercise these rights, contact us at info@ellerynorth.com.

Data Retention

We keep your personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we take steps to delete or anonymize it.

International Data Transfers

Our service providers are based in the United States. If you are located outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your home country.

Data Security

We take reasonable steps to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and programs are intended for adults. We do not knowingly collect information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@ellerynorth.com.